Blamestorming: why conversations go wrong and how to fix them

Kendall, Rob

Blamestorming: why conversations go wrong and how to fix them - Watkins Publishing 2014 - 224 pages

Includes bibliographical references

Rob Kendall outlines the reasons why our daily conversations go wrong, explains how to respond when they do and provides tips on how to stop them going wrong in the first place.

9781780286549 1780286546

100=NOTNACO


Interpersonal communication
Conversation analysis

158.2 KEN